Progress Update!

August 18, 2020

Good Morning,
Our team has been working hard over these unprecedented times to restore our services and see all our patients in a safe environment. We are still practicing strict social distancing measures and providing safe care is our priority.

What have we done:
• Our opening hours have extended (now Monday – Friday, 8am-8pm)
• We are limiting the patients and staff in the practice, to allow us to maintain social distancing.
• We are following advice from The British Orthodontic Society/NHS England and carrying out aerosol-free procedures, with correct PPE. We are not charging you extra for this PPE.
• We will contact you for your next appointment, via the contact methods you have provided us.
• If you need to contact us about your appointment or for any general enquiries- please email bath.orthodontics@nhs.net. Our treatment coordinators will respond within 24 hours, excluding weekends.
• If you need clinical advice regarding your brace, please contact 07926529032. The clinical advice line is only open at certain times and are subject to change- please dial 01225 481890 to listen to our answerphone message for the latest times.
• Due to our restricted staff levels, we are not currently taking incoming calls- we apologise for any inconvenience. Please note that this is only a temporary measure.

Please remember to prepare for your appointment
We ask that you please bring a mask to your appointment. Due to Covid-19 and the restrictions, our toilet facilities are out of use for patients. (There are public loos in Sydney Gardens- just opposite!)

Bath Orthodontics Team